it really is pitiful to acquire to report that my numerous email messages to Customer Relations haven't been answered as of thus far Oct 29, a total deficiency of the most elementary courtesy toward an 84 several years previous Very first-Course passenger and Repeated Flier….
I have experimented with, without the need of results to succeed in your customer service Division. I misinterpret the flight time for your personal flight 3530 and want to change it. I tried contacting in 5 minutes of booking this flight but have experienced no response.
We have already been Recurrent flyer customers for more than thirty many years, and one of several sights for us to carry on along with your services will be the benefits you offer to us and the good service We now have always experienced in numerous visits with AA. On Jan 29 2015, I identified as AA en Español to make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana Maria helped me with each of the paper do the job and I did buy all the extra expenses with my Town Charge card foe my spouse and myself and Ana Maria advised me that I will acquire confirmation on my e mail, and gave me around the telephone our two locator records. Well, now when I referred to as once more simply because we didn't get the information on my e-mail, we were being knowledgeable to our surprise that only my husband had reservation and there was nothing at all on record for myself!
Try to remember, pupils really need to resister prior to asking any issue as username and password demanded for that.
I'm able to’t mention that much for that airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I bought to Denver, the Frontier plane to which I had been booked by Orbitz had still left and I skipped my flight.
Tomorrow, on my BIRTHDAY, I’ll address your 3rd share allocation as a Specific birthday current from all of you and tank you because-
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I gained a hotel for the evening, but I've to take a look at at 12 noon, and my flight doesn't go away till11:30pm. Now I have twelve hrs in which I'm stuck in LA with none cause advice to become in this article.
I sincerely hope to get a favourable reply within the upcoming few days, so I can carry on applying American Airlines for my travel.
I are actually touring with American Airways for quite some time now and am now quite stunned in a current incidence. I had just gotten again from family vacation to learn that my suitcase was missing. American Airlines told me I had been designed to get it back the next day, still I only bought it two times later on and found that my suitcase were ripped open up and destroyed.
I also would like to comment on the superb service AA presents to your handicapped. I am 84 yrs old and now need wheelchair support to acquire all around inside the airports. I had been impressed and delighted in the aid I acquired, and in addition within the attitudes with the those who assisted me with the wheelchair aid, and in addition the motorists with the handicap carts in Charlotte airport. They had been all so helpful and really pleasant in addition.
LIES. American Airlines has lied to me consistently. My bag did not arrive in the airport. I was awaiting an extended timeframe in the carousel and no luggage came out for my flight. Nor did any person with the baggage Business office that experienced a transparent perspective in the carousel occur out to state nothing could well be coming. I checked on the office they usually then stated there was NO Explanation why my suitcase shouldn’t have arrived. They were being to mail my suitcase to me at my hotel. At 2:24 PM I been given a cellphone get in touch with from the recorded concept declaring my bag was picked up and could well be sent inside of six several hours. LIE. I called the delayed baggage range and was explained to it had been picked up at 3 PM and would be delivered inside six hours. LIE. I checked on the net this evening and it reported it was picked up at three PM and can be delivered in 6 several hours. LIE.
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